At Valla Hub LLC (“VallaHub.com,” “we,” “us,” or “our”), we strive to provide excellent service to our customers. However, in the event of a dispute or disagreement, we have established the following policy to address and resolve disputes effectively and efficiently. 

1. Contact Us

If you have a dispute or concern regarding our services, billing, or any other matter, we encourage you to contact us first. You can reach our customer support team by phone at (346) 800-2275 or by email at [email protected]. We are committed to addressing your concerns promptly and professionally. 

2. Informal Resolution

We believe that many disputes can be resolved through open communication and negotiation. Therefore, we encourage you to attempt to resolve the dispute informally with us before pursuing any formal action. Our customer support team will work with you to understand your concerns and find a mutually acceptable solution. 

3. Formal Resolution

If a dispute cannot be resolved informally, either party may initiate formal dispute resolution procedures. Any formal dispute resolution shall be conducted in accordance with the laws of the State of Texas. The parties agree to submit to the exclusive jurisdiction of the state or federal courts located in Houston, Texas for the resolution of any disputes arising out of or related to these terms and conditions. 

4. Governing Law

This Dispute Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.